Checklist: How Veterinary Doctors Should Behave in Front of Pet Owners
1. Professionalism & Compassion Empathy & Compassion: Acknowledge and validate client emotions (stress, anxiety, grief). Treat pets with kindness and respect. Offer a comforting presence to both pet and owner. Professional Demeanor: Maintain a calm and reassuring demeanor. Dress professionally and maintain a clean and organized appearance. Be punctual and respectful of client time. Confidentiality: … Read more